Mobile Wayfinding Technology
that Works
Every Step of The Patient Journey
Prepare from home
Our mobile solution enables patients to plan their hospital trip from home, significantly reducing stress and ensuring they arrive calm and ready for treatment. By providing visual cues, patients can familiarize themselves with what to expect on the day of their appointment.
We ensure the delivery of wayfinding information that is clear, concise, and that aligns with the terminology used in appointment communications and on signage
Getting to the Hospital
Our platform streamlines the process of finding one's way to the hospital, regardless of the mode of transportation. Instead of navigating through multiple websites and sources for information, Eyedog provides tailored wayfinding details related to the appointment to meet individual needs.
For those driving personal vehicles, we ensure precise guidance to the exact entrance of the preferred parking area, bypassing the often inaccurate drive-to hospital addresses found on Google.
This comprehensive service ensures a hassle-free journey for all your patients
Around the hospital
Each patient receives personalized instructions for their preferred and alternative parking options, as well as the correct entrance based on their chosen travel mode, thus eliminating the stress of locating the appropriate spot and entry point. Every appointment location is associated with a specific parking lot and entrance, ensuring a seamless and hassle-free arrival.
Inside the Hospital
Our mobile solution provides personalized wayfinding instructions through both images and text, guiding patients effortlessly to their appointments.
If a patient needs to check in with security, registration, a kiosk, or make another stop before their appointment, we handle that seamlessly, even on an individual patient level, without the need for Personal Health Information (PHI).
Should the patient prefer to follow on-site signage upon arrival, that's fine too. Our mobile solution integrates seamlessly with signage that is optimized with our unique computational generative wayfinding information design.
Follow-up Appointments?
If your hospital organizes combination appointments for patients, we've got it covered. We ensure seamless integration of route information, guiding patients effortlessly from orthopedics to radiology, to the laboratory, and back to radiology. Cross-department navigation in a hospital is now simpler than ever for patients.
Back to Point of Entry, or Car?
After the appointment, need to effortlessly navigate back to the entrance or your car? No problem: our system remembers the entrance used by the patient upon arrival, and the 'save-my-car-spot' feature ensures patients can easily find their way back.
Product Features Mobile
Keep it Simple and Consice.
Our Mobile Wayfinding system effortlessly guides patients with the simplest cues, backed by scientific research proving its superiority in wayfinding performance and experience.
Simplest Possible Directions
Swift Project
Turn Arounds
Implementing typical mobile wayfinding solutions can be time-consuming. In contrast, Eyedog's solution has a project turnaround of just weeks, not months, and includes testing of tens of thousands of routes.
Eyedog’s advanced Wayfinding Modeling engine is unique and sets the standard in effective wayfinding solutions, adeptly handling even the most complicated and weird scenarios in hospital buildings, of which there can be many!
Detailed Wayfinding Modelling
We implement Smart Patient Journeys for your patients, seamlessly guiding them from their homes to the appointment, regardless of the mode of transportation. It communicates where to park, which entrance to use, where to check in for their appointment, and then directs them to their appointment location
Smart Wayfinding Journeys
Most patients avoid downloading apps for wayfinding. App downloads kill the adoption! Mobile Wayfinding tools must be instantly accessible at any stage of the patient journey, without the need for downloads.
No App Download Required
Eyedog's Wayfinding Performance is distinctively effective, marked by its simplicity. Patient and Staff testing yielded performance scores for completing navigation tasks between 95% and a perfect 100%, showcasing its exceptional effectiveness.
Unrivalled Wayfinding Performance
Our services are available in a wide range of languages, accommodating both left-to-right and right-to-left scripts.
Try us in Nederlands, English, Deutsch, Italiano, Español, Tagalog, עברית, Polski, Norsk, العربية., and more.
Unlimited Languages
Advanced Analytics
We gather data on usage, users, and behavior. This provides various insights for the hospital regarding wayfinding performance and usage. All data is, of course, anonymous and can never lead to the identification of a patient
No Confusing
Maps
Patients don’t understand maps!
Decades-old research already revealed that maps don't positively impact wayfinding in large buildings (Butler et al, 1991). People prefer cues for route completion, leading to more effective wayfinding
Cost Effective;
leading to ROI
Poor wayfinding can cost hospitals $220,000 annually. Much of this can be offset with a Mobile Wayfinding Solution. Eyedog's approach not only enhances wayfinding performance but also offers a cost-effective, an all-inclusive flat-rate solution, ensuring significant ROI.
Eyedog's Mobile Solution is developed adhering to the principles of universal design, aiming to cater to the broadest audience possible. Our technology also enables us to focus on inclusive design, specifically addressing the needs of individuals who need barrier free routes
Barrier Free Routes
Shutting down hallways or elevators, relocation of POI’s, remodeling building expansion, etc, can be carried out quickly. The intelligent architecture of Photo landmark navigation makes updating wayfinding fast and reliable
Efficient Maintenance
For maps to be somewhat usable, a dynamic 'You-Are-Here' feature is required, but it necessitates expensive, maintenance-intensive infrastructure that often fails to work as intended for the solution.
No Infrastructure Required
Eyedog’s wayfinding solution is very easy to integrate into any patient touchpoint related to the patient’s appointment whether this is a notification by email, patient portal, DFD, SMS. Integrations just take a couple of minutes (!) of work
Simple Integration into Touchpoints
Customizable to
Brand Identity
We can tailor the user interface of our mobile wayfinding solution to align with your corporate identity. Customization through the menu is kept at a moderate level, as we aim to maintain the quality of the user's wayfinding experience without compromising it
Omni-Channel
Availability
Eyedog is the only mobile wayfinding tool that is not only cross-platform but also operates consistently across any channel. Our API architecture enhances interoperability, resulting in omni-channel availability, while maintaining the same exceptional user experience (UX)