WaaS - Wayfinding as a Service
easing the burden of
Wayfinding Design Maintenance
Maintaining wayfinding design in hospitals is no trivial task. Rarely is proper consideration given to managing situational changes in hospitals that impact patient wayfinding during the setup of wayfinding design. Hospitals deal with various challenges such as department relocations, seasonal influences, renovations, expansions, building maintenance, and emergencies like pandemics, among others.
Successful management depends on the proper arrangement of data storage and data linkages. Inadequate data management leads to a lack of clarity and flexibility, and before you know it, the building may be overwhelmed with paper-based wayfinding instructions.
Eyedog Wayfinding as a Service (WaaS) -
a smart Maintenance Framework
Single Point of Truth
The intelligent architecture of the Eyedog Platform ensures fast and reliable wayfinding updates. Activities like closing hallways or elevators, relocating points of interest, building remodeling, and expansions can be implemented quickly. The platform updates information instantly, ensuring patients always have the most current route information accross all touchpoints. Our WaaS (Wayfinding as a Service) offering provides on-going support ensuring our wayfinding always fits the campus' unique and changing needs and accounts for building changes and expansion.
The Eyedog platform establishes a 'Single Point of Truth', simplifying data integration through an API. This ensures patients always receive accurate and up to date wayfinding information. It offers clear communication about department names, directions, which entrance to use, parking information, phone-based navigation, or guidance on following signage boards. All aspects are interconnected: a single, simple table manages all wayfinding information, enabling consistent communication of wayfinding information and instructions across every touchpoint.