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Beyond Good Intentions: Why Patient Feedback Isn't Enough for Effective Wayfinding in Hospitals
If I had asked people what they wanted, they would have said: 'faster horses'
Yes, this quote from Henry Ford may be overused, but it came to mind when I saw that a hospital—despite the best of intentions—asked patients for their feedback on the signage and suggestions for improvements
Accessibility Manager, the Critical Need for Better Hospital Wayfinding
Patient wayfinding consistently ranks as number six on the priority list, year after year. Action is only taken when things get out of hand.
The issue is that it's not a visibly urgent problem – there's no 'blood flowing through the streets'. It's hard to measure the exact costs associated with compromised patient wayfinding, making it easy to turn a blind eye. Yet, it's estimated to amount to hundreds of thousands annually (Zimring, 1990).
Confusing Terminology and Patient Wayfinding
Confusing terminology is one of the reasons why people get lost in hospitals (Mollerup, 2009). There are ways to reduce complexity, but somehow we manage to stir in new ones…
Exploring Bicycle Navigation Techniques in Hospital Settings
Sometimes I wonder if we should try something completely new to guide patients through hospitals using signage. Look at how wayfinding for recreational cyclists works in the Netherlands, for example. All cycling paths are modeled as a network with nodes and connections between them. This makes it incredibly easy for people to find their way.
Unveiling Eyedog 3.0
As the new year approaches, we're excited to unveil version 3.0 of the Eyedog Wayfinding platform. 🎉
This update is more than a mere enhancement of the navigation interface; it introduces our groundbreaking 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗔𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸.
Eyedog and Wise Studios Announce Exclusive Partnership to Transform Healthcare Wayfinding in Australia and New Zealand
In a landmark move for the healthcare sector, Dutch-based Eyedog and Wellington's Wise Studios are thrilled to announce an exclusive partnership. This collaboration will bring Eyedog's scientifically-backed Mobile Wayfinding solutions, trusted by over 60 hospitals in Europe and the USA, to institutions across Australia and New Zealand
In a hospital organization, where should Wayfinding be incorporated?
Wayfinding is a complex challenge as it involves many different areas, not only in research but also in daily operations. Which hospital department is best suited to embed Wayfinding ?Wayfinding Design is an interdisciplinary field that draws on various areas such as cognitive science, neuro psychology, architecture, industrial design engineering, HCI, computer science, and mathematics to enhance its design.We also see hospital organizations often struggle to embed Wayfinding in their departments as it works cross-functionally. 𝙒𝙝𝙤 𝙣𝙚𝙚𝙙𝙨 𝙩𝙤 𝙩𝙖𝙠𝙚 𝙩𝙝𝙚 𝙡𝙚𝙖𝙙?