It all starts with
Accurate Patient
Appointment Communication
Just One Simple ID to Deploy a Seamless
Patient Wayfinding Journey
Assist your patients in preparing for their wayfinding journey from home and planning in advance.
Curate all necessary information for reaching the destination, covering all modes of transport, avoiding patients to check multiple websites and other sources to plan their journey.
Provide tailored driving directions for the appointment, bypassing standard Google or postal addresses that may not lead directly to the arrival point.
Guide patients to the correct building entry point and the relevant parking area or - floor, aiming to minimize stress, cognitive load, and energy expenditure during their journey.
The Patient Appointment Identifier ensures that patients consistently receive accurate wayfinding instructions, regardless of any scheduled relocations caused by shifts in care demand or temporary relocations due to construction activities.
Integration with Signage: All destinations are stored and managed within a single Content Management System, including conversion to destination codes displayed on signage. This enables patients to make a cross-over at any time
Accommodate different patient journeys, including those requiring central check-ins first and others necessitating both central and decentralized check-ins.
Facilitate differentiation in patient journeys at an individual level without exchanging patient data. The Patient Appointment Identifier can distinguish between patients who can proceed directly to their appointment and those needing a central check-in first, even when visiting the same clinic.
Handle situations where insurance confirmation is needed prior to directing a patient to the clinic. The Patient Appointment Identifier ensures that patients first go to a registration area (whether manned or automated). At this point, they are given a passcode and/or instructions following approval, facilitating an efficient experience.