Hospital Indoor Navigation enabling operational excellence

Hospitals are considered to be the most challenging places for indoor wayfinding. Most hospitals and medical centers are complex mazes of long and confusing corridor systems with bends, turns, and different types of vertical travel options. They are often built in different stages over many decades resulting in different buildings from different architecture, different geometry with different interiors. But more importantly, in hospitals people tend to be overwhelmed by all kinds of negative emotions which makes wayfinding a very complicated task.

For that reason a powerful mobile wayfinding system with a very simple user interface is required to help patients and visitors to easily and intuitively find their way to their destination

Using Photo Landmark Navigation, the user does not need to read digital maps or learn a foreign interface – what you see is what you get. Many people have difficulty interpreting maps and other abstract visualisations of space. In combination with human-computer interface processing, interpreting digital maps on devices can provide a frustrating user experience. Especially in environments like hospitals where behaviour and user reasoning are different, complex spatial processing by reading maps is almost an impossible task.


Eyedog Indoor Navigation offers a set of tools to model any wayfinding situation that arises in the facility. Regardless the size of the building, the number of floors, connectors to other buildings, number of destinations, elevators, escalators, etc, there is no wayfinding challenge that Eyedog Indoor Navigation is not able to handle. Even rare situations like for example in-level stairs or in-level elevators, or horizontal connectors that connects two buildings on different levels, can be modelled without any effort.

Eyedog mobile wayfinding modelling supports also:

  • One-way and two-way path modelling

  • Preferred path modelling

  • Wheel-chair accessible paths

  • Campus navigation (outdoor navigation)

  • Multi-building (on different campuses)

The Eyedog Mobile Wayfinding platform can model virtually any wayfinding situation indoor. We are very much committed to keep it that way. Hence, scientific research and user feedback are important to us, to preserve the best wayfnding experience for patients and visitors. Now and in the future.

  Survey results Baystate Medical Center (MA), USA

Survey results Baystate Medical Center (MA), USA



Due to its unique architecture, Eyedog Indoor Navigation does not require any additional hardware and continuous internet connection to function.

The architecture of the system is made in a way that users of the native mobile applications do not need Internet while navigating. That means, that no Wi-Fi or 3G/4G connectivity is required on the smart phone for the Eyedog mobile wayfinding application to function. Even in the deepest bowels of the building this solution would work.

Due to the nature of the product, no external hardware (for indoor positioning) like WiFi stations or BTLE beacons is required to help people navigate inside the building using the Eyedog mobile wayfinding application. 

Most Indoor Positioning Systems (IPS) are costly. Research suggests the operational support of such a system can be taxing. Getting everything to work is a challenge and keeping it working exactly how it was communicated is also challenging.
In addition, IPS solutions are specific to smartphones and don’t include the population of patients and visitors that have “dumb” phones or no phone at all.


VALUES FOR hospitals and medical centers

Installing a mobile wayfinding system is not about installing just a piece of software. Installing a mobile wayfinding systems in health systems requires an interdisciplinary approach to improve health care, financial health and brand value in general.

Our integrated approach addresses topics like patient engagement, patient and visitor communication, improving on no-shows, dealing with multiple nationalities, learnings from data analytics, how to deal with patients without smartphones, and much more.

In the white-paper "Mobile Wayfinding in Hospitals" you can learn about the key aspects and key benefits for health systems. Fill out the form below and download the free white-paper.

Download our free white-paper "Mobile Wayfinding in Hospitals"

Fill out the form below and hit "download white-paper" button. The white-paper is in English. If you require a version in Dutch, French, German or Spanish, please contact us by email

Thank you! Please click the download button to open the whitepaper
'Mobile Wayfinding for Health Care".